Terms of Service
Last Updated: 3/29/2025
Welcome to R·E·Kasper's Studio & Gallery. By using our website, you agree to these Terms of Service. Please read them carefully. If you do not agree to these terms, do not use our website.
1. General Information
R·E·Kasper Studio & Gallery is dedicated to transparency and trust. These Terms of Service outline the legal protections, responsibilities, and boundaries for both the brand and our users.
Our online shop is hosted by Big Cartel, and all payments are processed securely through Stripe. We do not store or have access to your credit card information.
2. Data Collection & Privacy
We respect your privacy. Any data we collect is used solely for:
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Analyzing site traffic to improve user experience.
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Sending newsletters to users who have explicitly signed up.
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We do not sell or share personal information with third parties.
Our mailing list is managed through MailChimp, and subscribers can opt out at any time by clicking the unsubscribe link in any email.
For more details, please review our Privacy Policy.
3. Returns & Refunds
As a devoted artist, R·E·Kasper takes great care in crafting and shipping her high-end art pieces. If you need to return an item, please note the following:
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Returns are accepted within 30 days of purchase.
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Items must be returned in original condition and packaging.
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Buyer is responsible for return shipping and a $150 restocking fee to cover handling, inspection, and relisting.
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Custom orders cannot be returned.
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We do not offer exchanges due to the one-of-a-kind nature of our artwork.
Restocking Fee Exceptions: If an item is being returned due to shipping damage or an issue on our end, please contact us immediately. We will work with you to resolve the issue and may waive the restocking fee in such cases.
If an item is lost during shipping or arrives damaged, contact us immediately. All shipments are insured for their full value, and we will work with the shipping carrier to resolve the issue.
Insurance Coverage
All shipments are fully insured for their full value using a third-party shipping insurance provider, such as Secursus. If your item is lost or damaged in transit, please contact us immediately so we can assist you with the claims process.
4. Shipping Policy
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We ship via FedEx 2-Day in most cases.
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Tracking information will be provided upon shipment.
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All artwork is carefully packaged and fully insured for shipping.
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Shipping to all U.S. states & Territories is included in the sale price.
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International shipping is available for a flat fee of $300. Buyers are responsible for any additional duties, VAT, or customs fees required for release. These fees are determined by the destination country and are beyond our control. We recommend checking with your local customs office for an estimate of these charges before purchasing.
5. Legal Disclaimer
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We reserve the right to update, modify, or discontinue any aspect of our website or services at any time.
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By using our website, you agree not to reproduce, distribute, or misuse our artwork or website content in any way.
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We are not responsible for third-party actions, including those of payment processors and shipping carriers.
6. Contact Us
If you have any questions about these Terms of Service, please contact us at:
[email protected]
Thank you for supporting R·E·Kasper.